AniCura Tierklinik Thun AG (Thun)

-Out of regular opening hours - 24h emergency service 0900 22 44 77 (2.60/min.)

• We are the center of excellence for small animals in the Bernese Oberland and neighboring areas.

• Our goal is to provide professional, needs-oriented medical care for our patients. We are open to new ideas, work closely with our veterinary colleagues and behave in a collegial manner towards them.

• Our service is professionally broad-based, well organized and available around the clock.

• We are always looking for the best solution for patients and clients. We respond to our customers' wishes, point out possible treatment paths and decide together on the further course of action.

• We treat patients and customers with respect. We attach importance to a caring and professional treatment of our patients and arrange their stay in the clinic as animal-friendly as possible, as well as pain- and stress-free.

• We document all observations, examinations and treatments in the medical history of the corresponding patient. In case of absence, we inform our deputy about critical points of pending cases and about arrangements with their owners.

• We attach importance to competent, open and target group-oriented communication. We use the available channels to inform about innovations, exchange information about complex cases and pass on interesting findings.

• We have a fair and transparent pricing policy and generally charge by the hour.

• Our clinic appears friendly, clean and well organized.

• We are always looking to develop as a team and maintain respectful and collegial interactions. We value well-organized work processes, punctuality and teamwork. Humor in the workplace and a good team spirit help us to cope better with difficult situations and stress.

• We see customer feedback and error reports as an opportunity to improve ourselves and the clinic's services.

• The clinic offers flexible and modern workplaces and supports the individual development of its employees. Within the scope of its possibilities, it takes the needs of employees into consideration and makes its contribution to a balanced work life.